The market
- Businesses succeed by meeting customer needs and adding value. Mass vs niche markets; market size, share and growth; dynamic markets (online, innovation, changing tastes) require adaptation.
- Competition and the degree of market power; the risks and rewards of enterprise; opportunity cost in decisions.
Market research
- Primary (surveys, focus groups, observation - specific but costly) vs secondary (existing data - cheap but general); qualitative (why - depth) vs quantitative (how many - measurable).
- Sampling and the risk of bias; the value and limitations of research; using data to reduce risk and inform decisions.
Segmentation, positioning and demand
- Segmentation (demographic, geographic, behavioural) and market mapping to find gaps and position a brand.
- Demand and the factors shifting it; price and income elasticity of demand guide pricing (inelastic goods can raise price to raise revenue) and forecasting.
Digital influence
- Technology and data have transformed research and how firms understand customers.
Link research and segmentation to reducing risk and meeting a target market's needs, and use elasticity to judge pricing and revenue decisions.
Diagram
Core idea
Key details
Worked example
Exam application
Definition
Evidence
Explanation
Conclusion